Good Afternoon,

We are reaching out to Realtors who currently have active listings within South Seas West to share two important resources that can be helpful to you, your prospective buyers, and their lenders throughout the purchase process.

Our property has recently been receiving repetitive requests for information and documents that are readily available online. To help streamline the process and provide convenient access to important information, please share the following resources with your prospective buyers and their lenders.

1. South Seas West – Public Documents

https://buildinglink.com/documents-dashboard/public/guest/0f747f46-52a1-46c9-8628-ef6de008d0bc

This is a valuable resource for anyone considering purchasing within South Seas West. It provides access to public documents and information that can help answer many common questions regarding the property and association.

This resource can also be very helpful to banks and mortgage lenders when they request governing documents, rules and regulations, budgets, and other information needed as part of their review and underwriting process.

2. Estoppel Requests/Condo Questionnaires– Castle Group

https://castlegroup.com/resale-documents/

For estoppel requests, please use the Castle Group resale documents portal. Directing estoppel requests through this resource will help ensure they are submitted through the appropriate process and to the correct party.

3. Lockbox Reminder

I’d also like to take a moment to remind everyone that all lockboxes should be:

• Lockboxes should be hung on the Owner’s locker within the Owner’s Storage Room. Each floor has a designated Owner’s Storage Room, as well as a Laundry Room. Please note that the first-floor units do not have a Laundry Room.
• All lockboxes must be registered with the Front Office.
• Please include the lockbox location in your listing information. This will help Realtors, prospective buyers, and authorized individuals locate the lockbox without unnecessary confusion or requests to the property.

4. Open House Rules

As a reminder, Realtors conducting an Open House must be on site and present for the duration of the Open House.  Additionally, Open House signs are not permitted anywhere on the South Seas West property. Please do not place signs in the lobby, common areas, entrances, driveways, parking areas, or elsewhere on the property.

If a Realtor is showing a property during our business hours, they are required to check in at the Front Office upon arrival. To help facilitate a faster check-in process, Realtors may complete the following form prior to their arrival:

Realtor Check-In Form

Completing the form in advance will help expedite the check-in process when you arrive at the property. Please note that FOB access only will be provided through the Front Office during business hours. Management will not facilitate or provide unit keys. Realtors are responsible for making their own arrangements for unit access.

Management Office Business Hours:

• Monday–Friday: 8:00 AM–5:00 PM
• Saturday: 9:00 AM–2:00 PM

Following these procedures helps keep our common areas organized and ensures that lockboxes are properly accounted for and accessible to authorized individuals.

We would greatly appreciate your assistance in providing these resources to your clients and their lenders. Sharing these links upfront can help prospective purchasers obtain the information they need more efficiently while reducing repetitive requests for documents and information that are already readily available.

Thank you for your cooperation and for helping us make the purchase process as efficient and informative as possible for everyone involved.

Best regards,

Diana Ferro, General Manager

South Seas West